The standardization of repair processes involves defining and applying consistent and traceable technical procedures at all stages of diagnosis, intervention, and validation of defective products — whether in repair centers, production lines, laboratories, or after-sales.
With well-defined flows, the company ensures quality, safety, repeatability, and cost reduction with rework and recurring failures.
A standardized repair does not depend on the technician — it depends on the process.
🧩 Typical stages of a standardized repair process
| Stage | Main Objective |
|---|---|
| Screening | Verify if there is a real failure and classify the type of return |
| Technical diagnosis | Identify root cause based on symptoms, logs and measurements |
| Repair or replacement | Intervention with parts or adjustments following technical standards |
| Revalidation | Automatic and comparative tests with approval criteria |
| Traceability | Complete record of the process, operator, failure, and applied solution |
⚙️ Tools to ensure standardization
- Digital repair sequence with step-by-step instructions
- Electronic checklist with acceptance and validation criteria
- Traceability system by serial number and batch
- Database of failures and applied actions (CAPA)
- Training and technical certification of operators
🔧 How AJOLLY Testing supports repair standardization
AJOLLY Testing develops systems and tools that transform repair from a craft activity into a controlled industrial process, with traceability and support for continuous improvement.
🛠️ Diagnostic and validation software
- Screening stages with objective criteria by model, version, and symptom
- Clear interface with dynamic checklist and reference photos
- Automatic reports with status “FAILED”, “REPAIRED”, “OK”
🧪 Integration with test systems
- Automated revalidation with sequence identical to production
- Detection of recurring failures, critical components, and mean time to repair (MTTR)
- Alerts for abnormal return rate (RRR) or repeated failures
📁 Traceability and quality control
- Record by operator, shift, batch, cause, and replaced part
- Reports for product engineering, quality, and after-sales
- Support for ISO, IATF, ANVISA, FDA audits with complete technical logs
With AJOLLY Testing, the repair process ceases to be variable and becomes standardized, traceable, and data-driven — focusing on efficiency and quality.